Group Values
The new Group will be handling a more complex and less certain set of activities. We have set out to build an organisation that can manage the four inter-connected trends that are affecting business at present:

	The need for quality and customer orientation
	The need for professional autonomy and responsibility of staff
	The need for leadership which can channel the efforts of others to achieve a shared goal
	The need for flatter, more agile organisational structures
SLH Group Values Our group values take these trends into account and are set out below.
	Responsiveness: to what our customers really want
	Engagement: open and accountable for everything that we do
	Change: as we seek continually to improve what we do
	Innovation: by trying out new and creative solutions to problems
	Partnerships: developing our own skills and drawing upon the expertise of others to work collaboratively to achieve common goals
	Effectiveness: matching resources to priorities and delivering our promises